During the account creation process after clicking the invitation link, an error occurs when attempting to register your account with a phone number.
The error message displayed is: “Please enter...
The connection speed between THPC and the machine appears to be comparable to that of Thermoplan Connect 1.0. The machine receives signals from the server quickly, but the upload back to THPC...
In the Install view, it would be ideal to have additional filtering options for Tenant and Connection Status, alongside the existing search field.
This would make it easier to narrow down relevant...
It would be highly beneficial to have a scheduling feature for deploying software updates to machines.
Additionally, it would be useful to have an option to designate specific machines to automatically...
is good to made like the old version for better troubleshooting also better review of the machine for service also if you can add reset service and water counter remotely
To better support customers, it would be highly valuable if Thermoplan 2.0 included access to a combined machine log that consolidates all relevant data in one view, such as product logs, manual...
Occasionally, we experience a connection issue with THPC when machines have been offline for an extended period. In the past, THPC support has assisted us by resetting the machine, allowing us to...
It would be extremely helpful if THPC 2.0 included the ability to build and edit product recipes directly from the platform, without needing physical access to a machine. Could it be possible to set...