THPC 2.0 Ideas

There is currently no option to remotely reset water filter alarms or preventive maintenance (PM) alarms via THPC, which limits the ability to manage service-related workflows efficiently. In practice, there are scenarios where technicians or partners replace filters or perform maintenance on-site without immediate system interaction, and the system continues to show active alarms until manually handled through other means. It should be possible for specific authorized user roles (e.g. Admins / Partners, but not standard end customers) to reset these alarms directly in THPC. This functionality should be governed by controlled access and include safeguards such as role-based permissions and action logging. Additionally, the reset action should trigger a follow-up mechanism, for example a notification or confirmation request, asking the user who performed the reset to confirm whether the filter replacement or service activity has actually been completed.