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What would make ThermoplanConnect 2.0 more useful to you?
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Connection Bug After Long Offline Periods – Request for Partner Access to Reset QR Code
Feature request
Planned
July 03, 2025
Occasionally, we experience a connection issue with THPC when machines have been offline for an extended period. In the past, THPC support has assisted us by resetting the machine, allowing us to rescan the Cloud Registration QR code, which helped bring the machine back online in THPC. Would it be possible for us as partners to perform this QR code reset ourselves?
1 Comments
Marcel Greuter
104 days, 5 hours ago
Status updated to 'Planned'
Reply
Thanks for your feedback